Contact Us
We're here to help. Whether you have a question about an order, a product, or just want to reach out, here's how to get in touch with Elegance Emporium.
support@shopeleganceemporium.com
We respond to every email within 24 hours, usually much faster during business hours.
Business Hours
- Monday – Friday: 9:00 AM – 6:00 PM (Eastern)
- Saturday: 10:00 AM – 2:00 PM (Eastern)
- Sunday: Closed
Order Questions
If you're reaching out about an existing order, please include your order number (it starts with a #, like #1001) so we can look it up right away.
Our Business
Elegance Emporium is operated by It's Dad LLC, based in Greenville, South Carolina. We're a small, family-run operation and we genuinely care about getting things right for our customers.